Frequently Asked Questions (FAQs)
How do I know if my sump pump is working?
Dump water into pit until pump is submerged by 4-5 inches. Pump should kick on and pump water out. Not all water will be terminated from pit.
My power vent water heater has quit working. Is there something I can do before I call a plumber?
Yes- unplug water heater from the wall for 10-15 min. Plug heater back in. You will hear the your blower kick on. If it continues to run you should have hot water very soon. If doesn’t stay running and shuts down you will need to call for a service appt.
How Do I Keep My Pipes from Freezing?
Frozen pipes only occur when the temperature around the pipes gets below freezing for an extended period of time. To stop this from happening, ensure your pipes are well insulated. If your water lines are inside, this shouldn’t be a problem. However, outdoor or garage water lines may need to be wrapped in extra insulation.
What do I do if I have low water pressure at a faucet?
If there is low water pressure at a faucet, first make sure the stop is on all the way. There could be a few issues, but some tests for the owner to try first would be
- Take off the aerator and clean it out.
- If possible, take out cartridge and clean it out. Make sure the water is off to the faucet first.
- Lastly, call the plumber
What is the life span of my water heater, disposal, and/or sump pump?
The life expectancy of the mechanical devices depend on manufacturer, and use. If they are used more often, they will probably not last as long. If you have a sump pit that is dry most of the time, you may not need to replace your sump for years, etc. Each home will vary on how long these will last. Most mechanical devices have a year warranty due to these variances.
What areas do you service?
We proudly serve the Central Iowa communities including Adel, Altoona, Ankeny, Bondurant, Carlisle, Colfax, Clive, Des Moines, Easter Lake, Grime, Hartford, Indianola, Johnston, Pleasant Hill, Prairie City, Monroe, Norwalk, Urbandale, Waukee, and West Des Moines.